English for Professional Communication


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Telephoning models

button-telephoning.gif (1513 bytes)  telephoning resources  Downloads

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Two model telephone calls from a student trying to arrange a visit to a company. In the first call, the student fails to contact the person she wants to talk to. In the second call she succeeds and arranges her visit.


Audio

speakerpic.gif (2618 bytes)Call 1

speakerpic.gif (2618 bytes)Call 2


Transcripts:

transcript.GIF (2995 bytes)Call 1
    
transcript.GIF (2995 bytes)Call 2


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