Cindy is a student who wants to speak to Mr. Lau to arrange a visit to his company. Notice how she makes all the arrangements in one call. What does she say to make sure she does not have to call and check details again?
| Cindy | [calls] |
| Secretary | Good morning, Asia Pacific Enterprises |
| Cindy | Hello, could I speak to Mr. Lau, please? |
| Secretary | Yes, I'll put you through. May I know who is calling? |
| Cindy | Yes, my name is Cindy Wu. I am a student at Hong Kong University. I am calling about a project we are doing. |
| Secretary | OK. Could you hold the line please. |
| [pause] | |
| Mr. Lau | Hello, how can I help you? |
| Cindy | My name is Cindy Wu. I am a student at Hong Kong U. I am calling about a project we are doing on work experience. Mr. Chan from Eurasia Products said you might be able to help me. He is a friend of my uncle. |
| Mr. Lau | Yes, I know Mr. Chan.... So? |
| Cindy | Well, one of our assignments is to find out more about a particular company and the kind of work that it does. |
| Mr. Lau | Yes? |
| Cindy | I wonder if you would mind if I visited your company one day next week and talk to some of your staff. |
| Mr. Lau | Hmmm, we are rather busy. What would you like to do exactly? |
| Cindy | I would like to spend a day in your company and sit with one of your staff while they are working. I'd like to find out more about what the work involves. |
| Mr. Lau | Yes, well, as I said, we are very busy next week but we might be able to arrange a visit for you the week after. |
| Cindy | Oh, that would be fine. Thank you. I don't want to cause you any trouble. |
| Mr. Lau | I will try to arrange something. Which day would you like to come? |
| Cindy | Let me see ... Wednesday is the best day for me. |
| Mr. Lau | No, sorry! We have an office meeting in the morning. How about Thursday? |
| Cindy | Thursday, Thursday would be fine for me. What time is convenient for you? |
| Mr. Lau | 10 a.m. O.K.? |
| Cindy | Yes, 10 a.m. [writes down]. Could you tell me where your office is? |
| Mr. Lau | On the 7th floor, Room 723. Please ask for my secretary. |
| Cindy | Room 723 [writes down]... OK, then I'll come to your office in Room 723 at 10 a.m. on Thursday the 25th. |
| Mr. Lau | O.K. |
| Cindy | Thank you so much for your help. I look forward to meeting you. |
| Mr. Lau | Me too! Good luck with your project. |
| Cindy | Thank you. Goodbye. |
| Mr. Lau | Bye. |
| Cindy | [hangs up] |